Car Accident Claim

Car Accident Claim

A car insurance claim is a request for financial compensation that a driver files with an insurance company after their vehicle is damaged or they are injured in a car accident.

If you were to get into an accident while on the road, would you know the proper steps to take to make a claim? If not, we’ve highlighted some key information to help you get confident about the claims process — so you know exactly what to do after an auto accident.

Key Things to Know About Car Insurance Claims

When to file a claim depends on the extent and cause of the injuries or physical damage.

Which insurance company to file a claim with depends on who or what caused the damage.

To file a claim, call the insurance company and provide them with your information and any documentation related to the accident.

Auto insurance claims raise premiums by an average of 12% to 45%, depending on the circumstances and insurance company.

5 Steps to File a Car Insurance Claim

Contact your agent or insurer to report the accident as soon as possible. Be prepared to provide the following information:

  • Which covered vehicle was involved
  • Who was driving
  • Location and time of the accident
  • A basic description of the accident and the severity of the damage
  • The name and insurance information of the other driver
  • Names and contact information of others involved in the accident and witnesses

Take notes and write down the claim number you’re provided, plus the name and direct phone number of the person you talk to.

Your insurance company will request a police report number. If you did not get a police report at the scene, you can still go to a local police station to file a report.

Company Contact Information for Car Insurance Claims

NTUC 6789 5000
China TaiPing 6898 0055
AIG 6733 2552
AXA 1800-8804888
BudgetDirect 6221 2199